Request a Custom System | Factory Flow Systems

Company and contact

Who should we plan this system with?

Use the primary business contact for this initial request. Required fields are marked.

Company name Required Primary contact Required Job title Business email Required Phone number Company website Industry Number of locations Approximate employees Approximate system users Preferred contact method Required

Systems and departments

What parts of the operation should be included?

Select every area that may belong in the project. These choices organize the conversation; they do not lock the company into a package.

Other department or group

Operational context

Help us understand where and how the work happens.

Brief descriptions are enough. These answers help connect equipment, people, records, and locations correctly.

Equipment and assets Processes to track Locations and operating structure Current workflow and tools Operational areas that need the most attention

Maintenance planning

Choose the maintenance workflows that would help.

Skip this step if maintenance is not part of the project.

Department system features

Select the records and controls each area may need.

Open only the sections that apply. Your selections remain checked as you move through the questionnaire.

Reporting and employee access

What should leaders see, and what should each user be allowed to do?

Choose the controls and visibility the company expects. Detailed user counts and access requirements come later in the planning process.

AI goals and system users

Who will use the system, and where could AI help?

AI is optional and remains subject to human review. User details help us plan permissions, devices, departments, and location access correctly.

People who may use the system Select at least one

Operators and employees Technicians Supervisors and leads Managers Site administrators Corporate leadership Vendors or contractors Unsure

Devices employees may use

Phones Tablets Desktop or laptop computers Shared kiosk or workstation Rugged shop-floor devices Unsure

Expected number of users Select one

Choose the closest range. You can revise this during planning.

1-10 users 11-25 users 26-50 users 51-100 users 101-250 users More than 250 users Unsure

Location access needs Required Department access needs Required Shared employee devices Required Outside users or contractors Required Approvals or electronic sign-off Required Single sign-on or company identity provider Additional user, permission, or access details

Detailed custom requirements

Describe what must change and what success should look like.

Use as much detail as you need. Follow-up questions appear only for the systems selected earlier.

Business problems to solve Required Desired outcomes Required Must-have workflows Current systems and integrations Security, compliance, or retention needs Anything else the system must do

Selected-system follow-up

Questions based on your earlier choices

Supporting examples

Add forms, spreadsheets, photos, or reports that explain the work.

Files are optional. They remain in protected temporary storage until the request is submitted, then move into protected submission storage tied to your reference number.

Choose supporting files PDF, Word, Excel, CSV, TXT, JPG, PNG, or WEBP Up to 10 files, 10 MB each, and 40 MB total. Executable, script, web-page, and mismatched files are blocked.

No supporting files uploaded.

Protected file storage. Uploaded files receive random server names, remain outside the public website folder, and are used only to review and respond to this request. Temporary files expire when a draft is abandoned. Submitted files follow the retention and deletion practices in our Privacy Notice.

Review before submission

Check the complete request before secure submission.

Use Edit on any section to return without losing your answers. When everything is ready, submit once to receive a unique reference number and confirmation email.

Required confirmations I confirm that the information is accurate to the best of my knowledge. I understand that this questionnaire is for planning only and is not a contract, proposal, price guarantee, or commitment to provide services. I authorize Factory Flow Systems to contact me about this request using the business contact information provided. I have reviewed the Privacy Notice and understand how the request and supporting files will be used, stored, retained, and deleted.

Tell us how your operation needs to work.

Begin with the area creating the most pressure.

Build the first part of your system request step by step.

Who should we plan this system with?

What parts of the operation should be included?

Help us understand where and how the work happens.

Choose the maintenance workflows that would help.

Select the records and controls each area may need.

What should leaders see, and what should each user be allowed to do?

Who will use the system, and where could AI help?

Describe what must change and what success should look like.

Questions based on your earlier choices

Maintenance

Production

Quality

Equipment and assets

Inventory and parts

Safety and inspections

Employee tasks and workflows

Dashboards and reporting

AI-assisted features

Custom workflows

Add forms, spreadsheets, photos, or reports that explain the work.

Check the complete request before secure submission.

You do not need to have every answer.

Your request begins planning, not an automatic contract.